RETURNS
Returns from your home:
A courier will pick up the items you want to return from your chosen address. The return cost will be full cost of the delivery cost.
How and when will I receive the refund?
When we receive your order, we will check the returned items and confirm the return. The payment method will be the same as for your purchase and you will receive the refunded amount in an estimated period of 7-14 days, depending on your bank with credit card payment method.
Note: MARIA PHILIPPI reserves the right to refuse returns requested outside the set deadline, or for garments that are not in the same condition in which they were received.
How long will it take and where will I receive my order?
Home delivery In 3 - 5 working days
How can I exchange an item?
Garments purchased at MARIA PHILIPPI can be exchanged for another size or color, as long as they are in original condition and stock available. If you are exchanging it for another garment, the process is as follows: refund of the garment bought online and new purchase of the item obtained in store.
Items must be exchanged in the same market where they were purchased (through website).
The time limit for exchanges is the same as in our stores—14 days from the date it was confirmed as sent.
If you wish to exchange an item from home, you have to request a return and make a new purchase online.
The exchange orders, it will be considered a new shipment fees for once